Autonomous intake, qualification, and consultation booking for immigration law firms. Answers every call in English and Spanish. Logs everything to GoHighLevel. Zero receptionist involvement.
Immigration law firms bleed revenue through missed calls, manual intake, and slow lead follow-up. This system eliminates all three.
Problems Before
30-40% of calls missed after hours and on weekends
Spanish-speaking callers abandoned by English-only systems
Manual intake consumes 15-20 staff hours per week
Incomplete CRM records and inconsistent lead data
Consultation slots lost to slow follow-up on social leads
$35K-$50K per year in receptionist salary for incomplete coverage
Results After
Every call answered in under 10 seconds, 24 hours a day
Natural bilingual conversation in English and Spanish via ElevenLabs
Structured 8-question intake extracted from free-form speech by GPT-4o
Lead scored 0-100 with urgency escalation for detained callers
Consultation booked and payment confirmed before the call ends
Full GoHighLevel contact record written automatically after every call
Agent Architecture
6-Agent LangGraph Pipeline
Each node handles one responsibility. Routing is deterministic based on call state. The LLM handles language. The graph handles flow.
01
📡
Call Router
Detects new vs existing caller via GHL lookup
Twilio
02
🎙
Intake Agent
Bilingual 8-question immigration intake
Retell + ElevenLabs
03
⚡
Qualification
GPT-4o lead scoring with urgency escalation
GPT-4o
04
📅
Appt Setter
Calendar slots, selection, payment link sent
Google Calendar
05
💳
Payment
Stripe webhook, SMS confirmation, reminder
Stripe
06
🗂
CRM Sync
Full GoHighLevel write after every call
GoHighLevel
Capabilities
What It Does in Production
Every feature built to production standard with error handling, retry logic, and structured logging.
🎙
Bilingual Voice Quality
ElevenLabs voices configured separately for English and Spanish with tuned stability and similarity settings for natural conversational cadence on every call.
📋
Structured Immigration Intake
Eight-question flow collecting name, country of origin, entry date, family status, immigration history, court involvement, and detention status. All fields extracted from free-form speech.
⚡
Urgency Escalation
Detained callers and imminent court hearings trigger immediate attorney transfer regardless of qualification score. Whisper summary delivered to attorney before caller connects.
💳
Payment-Gated Booking
Consultation slots held as pending until Stripe confirms payment. Webhook signature verification on every event. Appointments finalized only after payment lands.
📱
Outbound Lead Response
Social media leads from Facebook and Instagram trigger outbound calls within seconds of form submission via GoHighLevel webhook. Full intake pipeline runs on outbound calls.
🗂
Full CRM Automation
Every call produces a structured GoHighLevel record with intake fields, qualification score, attorney brief, outcome tags, and pipeline stage update. Tags drive email sequences automatically.
Technical Stack
Built With Production-Grade Tools
Production-proven technologies selected for reliability, scalability, and maintainability at enterprise scale.
LangGraph
Agent Framework
GPT-4o
AI Engine
Retell AI
Voice Platform
ElevenLabs
Voice Synthesis
Twilio
Telephony
GoHighLevel
CRM
Google Calendar
Scheduling
Stripe
Payments
FastAPI
Backend
Supabase
PostgreSQL
Docker
Railway Deploy
Python 3.12
Core Runtime
Business Impact
The ROI Case
Every metric tied to measurable firm revenue. Built for decision-makers, not developers.
Problems Solved
After-hours calls generating zero revenue with a human receptionist model
Spanish-speaking callers dropping off due to language barriers
15-20 staff hours per week consumed by repetitive intake questions
Consultation no-shows from unqualified or unconfirmed bookings
Social media leads going cold before a human could call back
Measured Results vs Manual Receptionist
Metric
Before
After
Change
Call Answer Rate
60-70%
100% (24/7)
Full coverage
Time to First Question
2-5 min
<10 seconds
97% faster
Intake Completion Rate
50-60%
85%+
+30 points
Consultation Booking Rate
20-30% of calls
40-55% of calls
2x improvement
Staff Time on Intake
15-20 hrs/week
Near zero
90% reduction
Lead Data in CRM
Inconsistent
100% automated
Full coverage
API Surface
Live Endpoints
All endpoints secured, logged, and deployed at immigrationaireceptionist-production.up.railway.app
GET
/health
Service health check
GET
/metrics/
Live KPI dashboard with period filter
POST
/voice/retell-webhook
Retell AI call events receiver
POST
/voice/intake-webhook
Demo intake data receiver
POST
/voice/trigger-outbound
GoHighLevel outbound call trigger
POST
/payment/stripe-webhook
Stripe payment confirmation handler
Quality Assurance
35 Tests. All Passing.
Full test suite across all agent modules. No external dependencies required for most tests.
6
test_intake_flow
All passing
8
test_qualification
All passing
7
test_call_transfer
All passing
7
test_payment_confirm
All passing
7
test_crm_sync
All passing
Ready to Automate Your Firm's Intake Pipeline?
This system is available for deployment at immigration law firms. Custom configuration for your intake questions, CRM pipeline, and voice personas included. Typical engagement: $15K-$30K. 4-week delivery.